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Frequently Asked Questions





What is Cinch?

Cinch is a free and easy way to create and share audio, text and photo updates using your phone or computer. Cinch enables you to capture and report on your experiences in a way that simple text just can’t do. Using a simple interface, you can make and broadcast your content creations through Facebook, Twitter, cinch.fm and more. Learn more.


Do I need an account to use Cinch? How do I login to use Cinch?

There are three ways you can login to Cinch to begin creating content.

You can:

  1. Register for a Cinch account using the Cinch iPhone app or at www.cinch.fm
  2. Use your existing Facebook account to login
  3. Use your existing Twitter account to login

What is a "Cinch"?

A Cinch is a funny moment documented in audio, important news you want to spread, a photo with commentary—it’s your ideas, thoughts and experiences packaged up so you can share them. A Cinch can include audio, text and photos, and can be shared on Facebook, Twitter, and cinch.fm.


How do I create a Cinch?

You can create a Cinch three ways:

  1. Using the Cinch iPhone App. Here is a step-by-step guide:
    1. Select "Record" icon
    2. Select "Record" button to record your voice, enter text in "What are you saying?" box, and/or upload a photo using upload icon
    3. Review your recording using "Play" button
    4. If you want to re-record your audio recording you can hit "Start Over"
    5. Once you are happy with it, select "Publish" to share it
    6. Select which Album you would like to post it to or create a new Album
    7. Select whether you would like to share it on Facebook and Twitter
    8. Select "Publish" again to share your Cinch
  2. Using your phone. Here is a step-by-step guide:
    1. Set up your phone number on cinch.fm here
    2. Dial 1-646-200-0000 to create a Cinch
    3. Listen to, download and share your Cinch on your page on cinch.fm
  3. Using cinch.fm. Here is a step by step guide:
    1. Login to your account and go to "My Page"
    2. Click on "Record a Cinch" (If you receive Flash Message please select Allow to continue.)
    3. Click on "Start Recording" to record and "Stop" when you are done
    4. Listen to your recording using purple play button, when you are happy with it click on "Save Recording"
    5. You will see "Cinch Added" when your audio file has been attached
    6. Add text and photo and select the album you would like it to appear in, then click "Submit"
    * We recommend using a headset when recording Cinches via your computer.


With audio, how long can I record?

While we don’t have a specific limit, we do encourage you to keep it short and sweet.


Is the Cinch number (646) 200-0000 a free call? Does it work globally?

The answer is that there are no extra charges added to your phone bill. This isn't a toll free number so you will be charged for a call to a NY telephone number. The Cinch number (646) 200-0000 works globally.


What is an Album?

An Album is something you can create to organize all of your Cinches by topic or event. When you create an Album you can set it to be public or private. People can select to follow specific albums of yours, if they are public. For example, you could create a "Family" Album that members of your family can follow and to stay up to date with your daily experiences or a "Vacation" Album where you post updates on all your latest adventures.


Is all of my content public?

No, you can set your Cinch albums to be Public or Private using both the Cinch Application and on cinch.fm.


How do I delete a Cinch?

How to delete a Cinch on cinch.fm:

  1. Go to "My Page"
  2. Select Album where the Cinch you would like to delete is stored
  3. Click on Cinch you would like to delete
  4. Click on "X" that appears in right corner of Cinch update
  5. Confirm that you would like to delete

How to delete a Cinch with the iPhone:

  1. Go to "My Content" in iPhone application
  2. Select Album where the Cinch you would like to delete is stored
  3. Select "Edit" in top right corner
  4. Select "Delete" next to Cinch you would like to remove

How can I connect my Cinch account to my Facebook and Twitter accounts?

To easily connect your Cinch account to your Facebook and Twitter accounts:

On cinch.fm

  1. Log in to your Cinch account
  2. In the right column of page look for "Instantly Publish to Facebook, Twitter"
  3. Select Facebook or Twitter icon and enter your Twitter or Facebook login information
  4. Select "Connect"
  5. Now you can choose to share your Cinches on Facebook and Twitter

On the iPhone App:

  1. Go to "Account" in the Cinch iPhone Application
  2. Select Facebook or Twitter icon and enter your Twitter or Facebook login information
  3. Select "Connect"
  4. Now you can choose to share your Cinches on Facebook and Twitter

How do I search for other users’ Cinches or albums?

You can search for other users’ Cinches or Cinch albums by clicking on the search function and entering your search term into the text box provided.


How can a follow someone on Cinch?

On cinch.fm:

You can easily follow someone using the cinch.fm:

  1. Click on an individual’s Cinch from the public timeline or from your search results
  2. Click on "Follow" on users profile page

On the iPhone App:

You can easily follow someone using the Cinch iPhone app:

  1. Click on an individual’s Cinch from the public timeline or from your search results
  2. Click on view album
  3. Click on the RSS button in the upper right hand corner of their album

Where can I get a link to share an individual cinch?

It’s easy. Here’s how:

  1. Highlight the Cinch you want to share
  2. Click on “Link” below the avatar
  3. Copy and paste URL from browser window

Can I embed a Cinch into a web page?

Yes. Here’s how:

  1. Highlight the Cinch you want to share
  2. Click on "Embed" below the avatar
  3. Copy code and insert HTML into your web page or Blog post

Can I edit the text on my Cinches or add text after I create a Cinch using the phone?

To edit the text on a Cinch or add text to a Cinch that you created using the phone:

  1. Highlight the Cinch you want to share
  2. Click on "Edit"
  3. Edit or add text in the field provided
  4. Click on "Save Changes"

How can I reply to a Cinch?

It is easy to reply to a users cinch:

  1. Login to your Cinch account
  2. Hit Reply on the cinch you would like to reply to
  3. Type text reply in field provided (up to 140 characters)
  4. Record audio reply by :
    1. Click on "Record a Cinch" (If you receive Flash Message please select Allow to continue.)
    2. Click on "Start Recording" to record and "Stop" when you are done
    3. Listen to your recording using purple play button, when you are happy with it click on "Save Recording"
    4. You will see "Cinch Added" when your audio file has been attached
  5. When your text and audio file is complete click "Submit"

What is cinch.fm?

cinch.fm is the online community for Cinch users. This is a place where you can share your thoughts and ideas and connect with family, friends, colleagues and like-minded individuals. It is also the place where you can manage your Cinch account.


What is BlogTalkRadio?

Cinch is a product of BlogTalkRadio. BlogTalkRadio is the social radio network that allows users to connect quickly and directly with their audience. Using an ordinary telephone and computer hosts can create free, live, call-in talk shows with unlimited participants that are automatically archived and made available as podcasts. No software download is required. Listeners can subscribe to shows via RSS into iTunes and other feed readers. The network has produced hundreds of thousands of episodes since it launched in August of 2006.

You can use your Cinch iPhone app to listen to thousands of shows, and the some of the best original content on the Internet. Visit BlogTalkRadio today to listen online, download your favorite shows to iTunes, or start a show of your very own at www.blogtalkradio.com.


Who can I contact if I need additional support using the Cinch iPhone Application or on cinch.fm?

If you need additional help or support, please contact support@cinch.fm.

Join the Conversation

Sign up for a free Cinch account and you can post cinches, create albums, track your favorites, build a network of friends and followers, and more.

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